Privacy Policy

Who we are

CRM Stride is operated by Rampart Holdings LLC. This policy describes what information we collect when you visit our website or use the product, how we use it, and the choices you have.

Information we collect

• Contact details you give us through the contact form or when you create a workspace: name, company, email address and the message you send.
• Workspace data that you and your team enter into the product. You own this data; we process it on your behalf to provide the service.
• Usage information such as pages visited, features used and device and browser details, used to keep the service reliable and improve it.

How we use it

To provide and support the service, to respond to your requests, to send service notices, to prevent abuse, and, where you have agreed, to tell you about product updates. We do not sell personal information.

Sharing

We share information with service providers that help us run the product, under contracts that restrict their use of it, and when required by law. A current list of sub-processors is available on request.

Security

How your information is separated, who can reach it, what is recorded, and what we do not claim are set out in plain words on our trust and security page.

Retention and security

We keep workspace data for as long as your workspace is active. When an owner closes a workspace, it is paused at once and everything in it — records and stored files — is deleted 14 days later; the owner can change their mind until then. Copies inside routine backups age out with those backups. We use industry-standard safeguards, including encryption in transit and at rest and tenant-level isolation.

Your choices

You can ask us to access, correct, export or delete your personal information by contacting us. Inside the product, a workspace owner can export the whole workspace — every table as spreadsheet files and as structured data, plus every stored file — in one archive from Settings → Export and Delete; the download link is emailed to the owner and expires after seven days. The owner can also close and delete the workspace from the same screen. Saved lists and reports also export to a spreadsheet, and a workspace key gives another system direct read access.

Contact

Questions about this policy can be sent through the contact page, and a reviewed version of this document will include a postal address and a privacy contact.