Memberships, Loyalty & Gift Cards

Memberships, Loyalty & Gift Cards is three ways of keeping customers coming back, sharing one ledger. Sell a gift card at the counter or online and let it be spent anywhere you take money. Give somebody store credit instead of refunding their card. Run a points program and levels that mean something. Sell a plan people pay for monthly, quarterly or yearly, with a named list of what it includes and allowances the till and the booking page know about, so a member is never charged for what they have already paid for. Every balance is an entry in a ledger nobody can edit, and we charge no fee per card and no fee per order.

What you get

• Gift cards sold at the counter or online, spendable anywhere you take money
• Card numbers kept as a one-way fingerprint, never stored where anyone could read and spend one
• Store credit on a customer's record, from a refund, a return or a goodwill gesture
• Every balance an entry in a ledger nobody can edit — corrections are new entries, not rewritten ones
• A balance that cannot go below nothing, guaranteed by the database rather than by being careful
• A nightly check that recomputes every balance and says what it found
• Plans priced monthly, quarterly and yearly at once, so a customer picks how they pay
• A named list of what each plan includes, tied to the benefit that actually delivers it
• Included allowances on their own clock — five a month on a plan paid for yearly
• Customer points, rewards and levels kept well away from the points you give your own team
• No fee per card, no fee per load and no fee per order

Who tends to switch this on

• Shops and counters that sell gift cards and are tired of paying a fee on every one
• Anybody selling a membership, a pass or a bundle of visits
• Businesses who want a customer's balance, plan and history on the same record as their orders